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<b><a href="http://www.overheardintheoffice.com/archives/005972.html">11AM Then I Want <i>You</i> to Stay on the Phone with Me 'til He Gets Here</a></b><br/> <p><!-- ID = 77692 -->Customer: Can you tell me if the installer is running on time today?<br/>CSR: I have no way of knowing that, sir. Your appointment is scheduled between twelve and four today. If the installer is not there by four, then you can call back and we can tell you that he is running late.<br/><br/>Enfield, Connecticut</p><br/>via <a href="http://www.overheardintheoffice.com/">Overheard in the Office</a>, Jan 14, 2008
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