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<b><a href="http://www.overheardintheoffice.com/archives/005575.html"> 4PM The More Meetings We Have to Improve Things, the Worse Things Get</a></b><br/> <p><!-- ID = 56003 -->Tech manager: The sales manager cannot take that complaint call because he is preparing to go to a CRM meeting.<br/>Tech supervisor: What is CRM?<br/>Tech manager: Customer relations management.<br/>Tech supervisor: Can you see the irony in that?<br/>Tech manager: Well, they are having this meeting so that this sort of problem doesn't happen.<br/>Tech supervisor: Can you see the irony in that, too?<br/><br/>Houston, Texas</p><br/>via <a href="http://www.overheardintheoffice.com/">Overheard in the Office</a>, Nov 12, 2007
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