<b><a href="http://www.overheardintheoffice.com/archives/005144.html"> 5PM Seems No One Is Safe from the <a Href="http://www.overheardintheoffice.com/archives/002907.html">Quality-Control Spies</a></a></b><br/> <p><!-- ID = 63256 -->Customer: Do you have a copy machine?<br/>CSR: Um, no... This is a book store.<br/>Customer: Yeah, but I just want to copy this book.<br/>CSR: We <i>sell</i> books.<br/>Customer: But I don't want to buy it, I just want to copy it.<br/>CSR: Then maybe you should try a library. We sell books.<br/>Customer: But I'm here now, and I want to copy this book.<br/>CSR: Look, okay, buy the book take it down to Kinkos and copy it, then return it.<br/>Customer: I think that's illegal. I'd like to report you to your manager.<br/><br/>Book store<br>Pensacola, Florida<br/><br/>Overheard by: Michelle</p><br/>via <a href="http://www.overheardintheoffice.com/">Overheard in the Office</a>, Sep 5, 2007