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<b><a href="http://www.overheardintheoffice.com/archives/002976.html"> 1PM Sir, You Need More Services Than I Can Provide</a></b><br/> CSR: OK, sir, go ahead and click on the logo in the top left of your screen.<br/>Customer, on phone: I don't see that. I'm on a page that says &quot;Welcome,&quot; then &quot;My Profile.&quot;<br/>CSR: OK, go ahead and click on &quot;My Profile.&quot;<br/>Customer: I don't see that.<br/><br/>9800 Fredericksburg Road<br>San Antonio, Texas<br/><br/>Overheard by: Raydran<br/>via <a href="http://www.overheardintheoffice.com/">Overheard in the Office</a>, Oct 4, 2006
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