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<b><a href="http://www.overheardintheoffice.com/archives/002961.html"> 4PM He's Also Been Divorced for Three Years But Doesn't Know It</a></b><br/>
Client: Why do I have financial charges? It was a plan for "same as cash" for eighteen months.<br/>CSR: Well, sir, we sent you eighteen months of statements telling you that if you don't pay by the due date, you'll have financial charges to pay and exactly how much they would be.<br/>Client: You expected me to read my mail?<br/><br/>Citibank<br>Toronto, Canada<br/><br/>Overheard by: Citi Slicker<br/>via <a href="http://www.overheardintheoffice.com/">Overheard in the Office</a>, Oct 2, 2006
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