<b><a href="http://www.overheardintheoffice.com/archives/002783.html"> 9AM He Should Ask to Speak to a Buddhist CSR, Fluent in the Language of Reincarnation</a></b><br/> Heated caller: So let me understand this: if I die, I get $100,000?<br/>CSS rep: No. If you pass, your beneficiary will receive $100,000.<br/>Heated caller: But it is my money. I am paying the premium for it. I should be able to get my money. Why can't I have my money?!<br/>CSS rep: Because you will be dead, ma'am.<br/>Heated caller: That's ridiculous. I want to speak with a manager.<br/><br/>1 Sartan Way<br>Merrimack, New Hampshire<br/><br/>Overheard by: CSS Nightmare<br/>via <a href="http://www.overheardintheoffice.com/">Overheard in the Office</a>, Sep 5, 2006