<b><a href="http://www.overheardintheoffice.com/archives/002097.html"> 3PM Customer Service</a></b><br/> Telephone sales rep at airline company: The flight leaves at 10:30. ... No, TEN THIRTY. ... No, TEN... THIRTY... ... It leaves at ten thirty, yeah. ... no... ten THIRTY..." ... at half past ten..." ... No. No. No... It leaves at TEN THIRTY! ... Half eleven, half past ten, ten THIRTY! ... Yes! ... Would you like to make a reservation? ... a reservation..? ... Would you like to reserve a seat? [Long pause.] ... I have not made a reservation, would you like me to make one for you now? ... At the TEN THIRTY flight? ... Yeah, TEN THIRTY... ... No, you have NO RESERVATION! ... DO. YOU. WISH. TO. MAKE. A. RESERVATION? ... No, you have no reservation. ... You have NO RESERVATION!!! ... SHALL I RESERVE A SEAT? ... THERE IS NO RESERVATION MADE! [Finally caves] Have a nice flight, madam... Yes, ten thirty. Bye. The Arken-building Oernskoeldsvik, Sweden<br/>via <a href="http://www.overheardintheoffice.com/">Overheard in the Office</a>, May 16, 2006