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<b><a href="http://www.overheardintheoffice.com/archives/000326.html"> 5PM We Present: An Instant Customer Service Classic</a></b><br/> Customer: Why are you billing me for this stuff? CSR: Did you make the purchases on your credit card statement? Customer: Yes, but I already paid for them. I used my credit card. CSR: Yes, but now you have to pay your credit card bill. Customer: That's stupid. Why would I pay for something twice? 4325 17th Avenue S. Fargo, North Dakota<br/>via <a href="http://www.overheardintheoffice.com/">Overheard in the Office</a>, Jun 21, 2005
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