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<b><a href="http://www.overheardintheoffice.com/archives/000071.html">12PM I'm Still Confused</a></b><br/> Suit #1: So it's a formalization of a process management control? Suit #2: Well, I wouldn't say "control" but yes. 200 Hudson Street New York, NY<br/>via <a href="http://www.overheardintheoffice.com/">Overheard in the Office</a>, Feb 16, 2005
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