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1PM And What Could I Cover It With?
Customer: What's this called?
Sales associate: A duvet cover.
Customer: No, no... what's inside it?
Sales associate: A duvet.
IKEA
Costa Mesa, California
Overheard by: trying not to laugh
1PM For a Telemarketer Who Has an IQ above 70, Press '2'
Homeowner answering telephone: Hola.
Telemarketer, in broken English: I am calling to tell you about a new calling plan...
Homeowner: No habla Ingles.
Telemarketer: Do you speak English?
Homeowner: No habla Ingles.
Telemarketer, speaking very slowly: Then I will speak English very slowly to you.
Homeowner: No habla Ingles, adios.
921 South Irby Street
Florence, South Carolina
Overheard by: Dun Ben Ther
5PM Didn't You See Me Roll That Drunk in the Parking Lot?
10-year-old boy to mom: 63 dollars? Do you have that kind of cash?
Disneyland entrance gates
Anaheim, California
Overheard by: amused disney worker
11AM Smoke Break
Bookseller: I cleaned up all the damn puppets. All of them! Then, watched as a father allowed his children to throw all of them on the floor, play for an hour, then leave them. He grinned at me, said 'Kids, right?', then left. It took all I had not to tear that grin off his face, and shove it so far up his fucking ass that I could then reattach it backwards...Wow, four hours really is too long to go without a cigarette!
Cashier: That was the best image I've had all day. Go smoke so that I can savor it alone.
430 W Vine Street
Lexington, Kentucky
Overheard by: Laughing coworker
5PM The Alien Abductions Have Had a Permanent Effect on Chuck
Sales guy on phone: An inch and a half between the legs? ... Yeah, that sounds pretty big for that size rod. ... Are you standing it up like a horseshoe and measuring it? ... Okay, let me get you some prices and call back.
8220 England Street
Charlotte, North Carolina
Overheard by: It's a fastener thing.. you wouldn't understand
1PM Or Sticking It Up Your Nose
Sales guy: Oh, crap! I left the cap off my Sharpie last night! [Tries it on paper] Oh, no! What can I do?!
Cube rat #1: Well, you could try running a little water over the tip. Or, um, you could just throw it away and get a new one.
Sales guy: Put some water on it? Would that work?
Cube rat #2: Is it a Sharpie or a marker?
Cube rat #3: If putting water on it doesn't work, try licking it.
8220 England Street
Charlotte, North Carolina
12PM Yes, Matt Lauer Says the Same Thing
Male customer: Well, we're definitely interested. We'll be back this week to make the purchase.
Sales chick: It was a pleasure to meet you. My name is Katie.
Female customer: Oh, Katie. We'll remember that name!
Sales chick: Oh?
Female customer, whispering: Katie is the name of my "other" personality.
Sales chick: Oh?
Female customer, turning to male customer: Katie is not very nice, is she, darling?
Male customer: No, dear, she's not.
Northridge, California
Overheard by: charlotte
1PM You, for Example, Should Forget It
Salesguy #1: ...so she totally doesn't mind sexual harassment.
Salesguy #2: Really?
Salesguy #1: Well, she does and she doesn't. It depends on who's doing it.
105 Madison Avenue
New York, New York
11AM Clinton Was a Rhodes Scholar, and He Still Picks up Trash on Friday Nights
Salesman: It's this whole 'No Child Left Behind, let's get all the kids to graduate college' bullshit. If everybody goes to college, who's gonna do the work? Huh? Who's gonna dig the ditches? Who's gonna pick up the trash? We don't need that. We need kids to drop out of school and do the work.
Birch Street
Brea, California
9AM Actually, That's What Happened to My Ankles
Sales guy: How can you sit like that? It's disgusting.
Information specialist: I have weak ankles. I'm sorry I disgust you.
Sales guy: You don't disgust me, just the way you sit. Besides, you're always making fun of my women.
Information specialist: Say, do you have one of those auto-lifts in your bedroom?
Sales guy: I see what you're saying. Because I like big women.
Information specialist: I mean, in case you get pinned or something.
Sales guy: Funny thing is, I know how to maneuver one of those, from a previous job.
Information specialist: I'll take that as a yes.
Washington DC
10AM Thank God for Women Who Don't Know Any Better
Salesman: You know, customers who want their parts on time and in decent condition really get on my nerves.
8220 England Street
Charlotte, North Carolina
10AM Under Sales Goal
Salesman: Yeah, I'm fucking fed up with that guy. He hasn't sent in his reports for weeks. Just keeps flying out to Texas. What the fuck are we paying him for, anyway?
Manager: Texas? What's he doing in Texas?
Salesman: Oh, apparently his dad died or something.
3000 Birch
Brea, California
5PM That's a Wrap
Customer: Is Office 2003 the latest version of Office that's out?
Salesperson: Yeah, they most likely won't come out with a new version until Vista is released, which should be about the end of the year.
Customer: What's that?
Salesperson: Vista?
Customer: Yeah, Rista? What is that? Is that the new Office?
Salesperson: No, Vista is the new operating system that's coming out. Last I heard Microsoft was planning to release it near the end of this year.
Customer: Microsoft's going to sell computers now?
Salesperson: No, Vista is the operating system that gets installed on computers. It's what makes your computer run.
Customer: Oh, yeah, I knew that already. Are you going to be carrying Microsoft's new computers?
Willard Building
State College, Pennsylvania
2PM If He's an Idiot and Can Steal Your Clients, That Makes You What?
Sales guy: Jason*, quit calling into my sales territory! You are a freaking poacher!
Jason: Poacher? I don't even like eggs.
Sales guy: You're an idiot.
6400 Congress Avenue
Boca Raton, Florida
Overheard by: Fried Egg
3PM The Disneyland Brochure Merely Says, "The Happiest Place on Earth"
Travel agent: The fact that there are a lot of prostitutes there is not my fault.
Boston, Massachusetts
3PM Customer Service
Telephone sales rep at airline company: The flight leaves at 10:30.
... No, TEN THIRTY.
... No, TEN... THIRTY...
... It leaves at ten thirty, yeah.
... no... ten THIRTY..."
... at half past ten..."
... No. No. No... It leaves at TEN THIRTY!
... Half eleven, half past ten, ten THIRTY!
... Yes!
... Would you like to make a reservation?
... a reservation..?
... Would you like to reserve a seat?
[Long pause.]
... I have not made a reservation, would you like me to make one for you now?
... At the TEN THIRTY flight?
... Yeah, TEN THIRTY...
... No, you have NO RESERVATION!
... DO. YOU. WISH. TO. MAKE. A. RESERVATION?
... No, you have no reservation.
... You have NO RESERVATION!!!
... SHALL I RESERVE A SEAT?
... THERE IS NO RESERVATION MADE!
[Finally caves]
Have a nice flight, madam... Yes, ten thirty. Bye.
The Arken-building
Oernskoeldsvik, Sweden
10AM And I Wouldn't Mind Getting You Between the Worksheets
Assistant: Hey, could you help me with a price on a part?
Sales guy: Yeah, just give me a minute to finish what I'm doing... Hey, I'll help you with your pricing thing if you come over here and help me with my spreadsheet.
Assistant: Deal. [Walks to next cubicle] My, you have a lot of toolbars...
Sales guy: I'm special.
8220 England Street
Charlotte, North Carolina
2PM What Happens When You Think About Things that Don't Bear Thinking About
IT guy: Oh, good I'm back to the top of your favorite people list.
Sales assistant: What? William* the hot A/C guy got bumped down?
IT guy: William's gone; he's off the list.
Sales guy: Isn't William a gerbil?
Sales assistant: That's my gerbil! We're talking about the A/C guy now.
Sales guy: Ask Peter* about gerbil; he likes 'em.
IT guy: Ed breeds the gerbils.
Sales guy: I breed them just for you. Hairless, clawless gerbils.
Peter: Edsgerbils.com!
Sales guy: You don't want one with claws..
Peter: Go to Edsgerbils.com to get your hairless gerbils.
Sales guy: Don't forget clawless... you don't want one with claws.
Office Manager: Stop with the gerbils.
Sales guy, to himself: No... don't want one with claws....
8220 England Street
Charlotte, North Carolina
2PM Looky Here, Somebody Threw Away a Perfectly Good Employee
Sales guy: If anyone needs Larry* in the warehouse, don't call. He's in the dumpster.
8220 England Street
Charlotte, North Carolina
10AM But He's Buying All the Missiles We Sell, So Who Cares?
Sales guy: He was from another country. A made-up country, though.
8220 England Street
Charlotte, North Carolina
9AM Back to Work
Salesman: I am so sorry I am late. My mom forgot to wake me up.
Manager: You've got to be kidding me.
740 North Larch Avenue
Elmhurst, Illinois
Overheard by: Albie
4PM Finalize Contracts with New Account
Vendor: Hey, can you do me a huge favor?
Boss: Sure, what do you need?
Vendor: I am trying to land this account, and the guy won't sign with me unless you sleep with him.
Boss: I am not going to sleep with him! Wait a second, is he cute? Does he have lots of money?
Vendor: No.
Boss: Well, okay but just this once.
3663 S. Las Vegas Boulevard
Las Vegas, Nevada
Overheard by: Rick
11AM You Also Gotta Refrain From Calling it 'The Gerbil'
Sales guy #1: You're nasty!
Sales guy #2: I'm not the one that took the pictures on that site.
Sales guy #1: I'm not the one that's talking about shaving my gerbil!
Sales guy #2: Oooh... You gotta shave the gerbil. You GOTTA.
8220 England Street
Charlotte, North Carolina
12PM We're Trying to Rig Up Some Kind of IV Drip Feed in a Backpack
Salesperson on phone: She's a vicious person but a friendly, stupid drunk.
George Town
Grand Cayman
2PM Then Why Are You Selling It?
Cashier: Ma'am, you do realize there's a fire ban in effect that includes charcoal grills?
Customer: Oh, I thought that was only for the locals.
City Market
Buena Vista, Colorado
Overheard by: One of the locals
11AM On His Unbirthday, the Mad Hatter's Staff Tried Hard to Please him
Warehouse manager: Anyone seen Joe*?
Office manager: I don't know where he is. He sent me an email at 2:03, so he's at a computer somewhere.
Sales guy: I haven't seen him in a while.
Office manager: I bet he went home and he's sending these emails from the web-mail!
Assistant: No, I went out to the warehouse not long ago and passed him on my way out there. He didn't look very happy though.
Sales guy: Why don't you bake him a birthday cake?
Assistant: But it's not his birthday!
Sales guy: It doesn't matter. Birthday cakes make everyone feel better.
8220 England Street
Charlotte, North Carolina
10AM It's Really More About Where They Land, Isn't It?
Peon: I wanted to show you this order. I think someone dropped the ball.
Sales associate: Let's see whose order it is...Oh, it's Ryan's*. And he's out this week.
Peon: Uh-oh.
Sales associate: See what happens when you go on vacation? Your balls get dropped!
8220 England Street
Charlotte, North Carolina
2PM Sandi's Dead, But She Told Me Her Files Are in the Computer. Here's a Hammer.
Assistant: Do I need to do anything with this e-mail to Karen*?
Sales guy: No.
Assistant: Okay, I'm going to just drop it over into her folder and move on.
Sales guy: Okay, that's up to you.
Assistant: I save everything.
Sales guy: I like to delete. If I know you've saved it, I just delete it.
Assistant: Yeah, but what if my computer bursts into flames? Or what if I quit?
Sales guy: You? Quit? [laughs]
Assistant: You shouldn't laugh...
Sales guy: Oh.
8220 England Street
Charlotte, North Carolina
12PM Tech Support
Suit: Why hasn't this customer's problem been fixed yet?
Tech Guy: Because I'm the only person supporting this product; I'm really backlogged here. Every time I close one log I open four more. We don't have enough people here to keep up.
Suit: Oh...well keep up the good work.
500 Lafayette Road
Hampton, New Hampshire
4PM Then He Came Down from His Trip, Crawled Inside, and Went to Sleep
Saleswoman: Actually, I'm a vegetarian.
Salesman #1: Oh man, I couldn't do that. That is crazy.
Salesman #2: Yeah, my dream is to eat an entire cow.
Salesman #1: My friend actually bought a second refrigerator so that he could put a cow into it.
Penn Avenue
Pittsburgh, Pennsylvania
Overheard by: Herbie
3PM Nothing in the KGB's Training Had Prepared Colonel Volkov For the Mystery of American Names
IT person: Usually the email address is just the first initial, then the employee's last name.
Salesguy: Oh, okay...What's John Smith's last name again?
Columbia, South Carolina
3PM Logging In
Sales guy: Sooo, how do I get on our intranet again?
His assistant: We put this on your Favorites list, remember? We've done this before.
Sales guy: No.. no.. I'm not seeing it.
Assistant: Yes, the very first time I showed you how to log in, I had you add it to your Favorites first.
Sales guy: I don't know, but I know I'm not seeing it.
Assistant: Hmm, I can't remember if it was under a subfolder or not.
Sales guy: What are you talking about?
Pause
Assistant: Okay, let's start from the beginning... Open up your Internet Explorer....
Sales guy: Okay... done...
Assistant: Now click on Favorites....
Sales guy: Oooh. Is it called [Company Inc]-home?
Assistant: Mmm hmm. That would be it.
Cubicle neighbor: Is this the same voice you use to explain things to your daughter?
8220 England Street
Charlotte, North Carolina
3PM The Aunt Needed to Be Wormed after an Unfortunate Incident with a Tequila Bottle
Sales assistant #1: My dad came over this last weekend and wormed Annabelle for me.
Office manager: Why did your dad have to do it?
Sales assistant #2: Is this your aunt?
Office manager: Don't you just give her a pill?
Sales assistant #1: No, you put it up her... poo.
Sales assistant #2: Ummm...
Sales assistant #3: It's an animal, Ed*!
Sales assistant #1: My dad wormed Josie, too. He has to put the medicine up the dog's tushy.
Sales assistant #2: Ohhh, okay, I thought this was her aunt. I'm okay now.
England Street
Charlotte, North Carolina
11AM A Deal They Were Willing to Swallow
Salesman: They like us. We have a good taste in their mouth.
Bay Street
Toronto, Ontario, Canada
1PM He'll Marry the First Girl Who Says 'Yes'
Sales chick, holding sales order: How big is this part? Can it go UPS or does it need a skid?
Warehouse guy: Oh, no, that one is real small. It could fit up my nose.
Sales chick: Um... OK, moving on... They asked for this part a week ago, so I'm going to have it ship today instead of with their large order. Thanks!
Warehouse guy, sticking finger up his nose: Are you sure you don't want to see how big it is?
8220 England Street
Charlotte, North Carolina
5PM And Sales Girls Prefer to Be Called 'Customer Revenue Facilitators' But Keep Dreaming
Sales girl #1: Hey, guys, there are two Oriental ladies walking to the back. Help them if you can.
Sales girl #2: We Orientals prefer to be called "Asians."
South Coast Plaza
Costa Mesa, California
Overheard by: another oriental
9AM Internet, Eh?
Client: Who owns the Internet?
Sales guy: Nobody.
Client: Well, somebody's making money!
Web design firm
Denver, Colorado
Overheard by: office peon
9AM I Think We Made That Abundantly Clear Today
Sales rep, returning from a meeting: Just because we have brains does not mean we're smart!
State Street
Rockford, Illinois
Overheard by: Summer Intern
5PM That's a WWWrap
Sales: What was the the address again? WW..?
Manager: ...W?
Sales: Yeah that's it, that sounds right. WWW.
160 McClaren Road
Coraopolis, Pennsylvania
3PM Smoke Break
Sales #1: You mean he wants to get paid for the time he was screwing the company?
Sales #2: That's what he said.
12 Nijara Street
Givat Shaul, Jerusalem
Israel
Overheard by: just dunno
9AM Also, Let Me Show You Our Thermonuclear Insect Repellents
Customer: How powerful is that pressure washer?
Salesman: I'm not sure... Uh... It's powerful enough to take your toes off...
Honolulu, Hawaii
10AM Goodness, Mr. Lay, Your Firm's Financial Report Certainly Is Heavy!
Customer: Why is your store so big?
Salesgirl: [Silence.]
Customer: I'm an accountant -- I notice these things.
Chocolate store
North Plainfield, New Jersey
Overheard by: Other Salesgirl
9AM I'm Pretty Sure I Had One of Those in College
Sales guy: Some people have 12 years' experience. Some have 1 year's experience 12 times.
8220 England Street
Charlotte, North Carolina
Overheard by: carissa lusk
5PM It's So Hard Being an Orthodox Mormon
Female employee: What the hell is she fussing at? He's only two years older than her. If he's old, she's old!
Office manager: She's just trying to ruffle your feathers.
Sales guy: You should tell her your husband can beat up her husband.
Assistant: Which one? She's got a couple.
Female employee: Hey!
Sales guy: Haha, I forgot she's got like three husbands now.
Female employee: I hate you guys.
8220 England Street
Charlotte, North Carolina
11AM Debriefing
Salesguy: Hon? No, i didn't call her "hon". . . I don't even call my wife "hon." Isn't that one of those... terms of endearmeants? Is that what it's called? [Pause] I do use the B-word a lot.
8220 England Street
Charlotte, North Carolina
9AM Spice Girls: 'No Problem!'
Salesperson: They don't have to know what they want. They just have to tell me what they want.
2299 Ridge Road
Greenville, South Carolina
Overheard by: dying a slow death