Get the 10 best quotesby e-mail weekly!
Dumb Customers (Best Of) All Categories > People > Dumb Customers
Recent | Best Of
12PM Only Under the Table
Customer: Do you sell cheeseburgers?
Jewelry store
Sydney
Australia
9AM Their Business Model Is Predicated on It
Customer on phone: The plug won't fit!
IA rep: It's okay, sir. I just need to confirm that the first device plugged into our router is either a firewall or a computer.
Customer on phone: They... They just won't connect!
IA rep: We're looking for an Ethernet line. Is there an Ethernet line coming out of the router? Make sure not to plug or unplug anything. It will take down your voice, too.
Customer on phone: It's some telephone thingy... Oh, wait! This cord might work-- [click].
IA rep: We got another one.
4800 Concentric Boulevard
Saginaw, Michigan
1PM A Career in Bioethics Is Waiting for You!
Auto salesman: When are you due?
Young woman: Two weeks. I can't wait for this to be over.
Auto salesman: This is just the beginning! The baby is much more work.
Young woman: No, I mean, I can't wait to not be such a fatass. I hate fat people.
Auto salesman: Uh-huh.
Young woman: Can you imagine how many people get abortions because they don't want to be fat?
Auto salesman, after long pause: I can honestly say that no, I cannot imagine that.
Boston, Massachusetts
Overheard by: Purely horrified
2PM And What about Graverobbers? Sometimes They'll Kill You Just to Get Your Jewelry
Girl #1: It's so scary hearing about people dying.
Girl #2: Yeah, totally... You can die from so many things. You can die from death, sickness...
Sydney, Australia
Overheard by: elle
11AM Even a Dumb Chick Is Right Once Every Thousand Years
Bimbette #1: Like, what's a millennium?
Bimbette #2: I think it's, like, when the year changes or something.
Video store,
Calgary, Alberta
Canadia
Overheard by: A Thousand Years of Blondes
1PM I Once Was Lost, but Now Am TBD
24-year-old hotel suit: Excuse me, sir, can I help you find something?
Meeting attendee, wandering around: Yes! Where is room TBD?!
Fancy hotel
Rosemont, Illinois
Overheard by: Jaw dropping in disbelief
5PM Paris Latsis Needs to Work on His Game
Customer: So, yeah, the wedding's off. I just couldn't deal with her mother, you know?
Salesgirl: Totally.
Customer: She was just always sticking her nose into our business -- we couldn't get a moment of peace.
Salesgirl: Yeah.
Customer: And then, of course, [my wife] goes and tells her about my impotence, and it all went downhill from there.
Salesgirl: God. Well, you did the right thing. Just hang in there.
Customer: Mmm. Anyway, it was really nice meeting you, Julie*.
Melbourne
Australia
Overheard by: Kate
9AM If At First You Don't Succeed, Lower Your Standards
Drunk chick: Hey, bartender! Did anyone ever tell you you look like Luke from Gilmore Girls?
Bartender: No. What's Gilmore Girls?
Drunk chick: It's a show on TV. You should look it up. [To guy standing next to her] Hey, you look like this guy in this porn I have!
Dickson Street
Fayetteville, Arkansas
Overheard by: laughing into my beer
12PM And What about the Lady Who Told Me It Would Be 2,880 Minutes?
CSR: Yes, if you do your payment online it can take two business days to post.
Customer: The other person told me 48 hours! Which one is it? I'm always given different information!
411 Smithfield Street
Pittsburgh, Pennsylvania
Overheard by: mrswackado
11AM Much Easier to Swallow Than Madonna
Cashier: Will this be all?
Lady: I also want one Kabbalah. [Cashier looks at her, puzzled.] This dessert [points into case].
Cashier: Baklava, ma'am.
Port of Piraeus Café, 13th Street NW
Washington, DC
10AM Things Don't Always Go Smoothly at Karl Rove's House
Customer support rep: Okay, let's take a look at the installation instructions.
Customer: You mean that little book? That looked like documentation so I threw it away.
Fairfax, Virginia
10AM Wow, You Must Be the Coolest Cracker in Arizona
Guy: I used to work in an inner city office.
Girl: Really?
Guy: Yeah, I learned lots of words from them. Like 'booyah'. It means 'good.' Like, 'That is booyah!'
Tucson, Arizona
Overheard by: The Intern
9AM Last Month This Big Girl Sat on My Head
Stylist: How do you want your hair?
Customer: Short on the sides and blended with no weight line. I don't want to look like a circumcised penis.
Great Clips
Portland, Oregon
Overheard by: Yeah - one is enough
1PM The Colombians Were Bidding Higher When the Market Closed
Receptionist: Thank you for calling Widgets Inc.* How may I help you?
Customer: I got a letter from my insurance company telling me to fill out a paper with my social security number on it and send it to you. Who are you?
Receptionist: We work with the government to help you with your appeal.
Customer: Oh. So you won't be selling my social security number to anybody in Nigeria?
Receptionist: No, sir, not today.
50 Square Drive
Rochester, New York
Overheard by: We'll sell it tomorrow
5PM We Present: An Instant Customer Service Classic
Customer: Why are you billing me for this stuff?
CSR: Did you make the purchases on your credit card statement?
Customer: Yes, but I already paid for them. I used my credit card.
CSR: Yes, but now you have to pay your credit card bill.
Customer: That's stupid. Why would I pay for something twice?
4325 17th Avenue S.
Fargo, North Dakota
1PM He Gets Smarter When He Drinks
Frat boy: Gimme something like a whiskey sour but dont put Jack Daniels or anything like that in it. I dont like whiskey!
Bartender: Well what you want in it instead of whiskey?
Frat boy: Use Jim Beam, I fucking love Jim Beam!
Evolution Nightclub
Athens, Ohio
Overheard by: Melvin
2PM You Should See the Water Sports Department
Female coworker: What are Dick's?
Male coworker: Oh, Dick's are huge!
Minneapolis, Minnesota
Overheard by: Meghan
9AM Keeps Trying to Have the Bakery Slice Her Dog
Assistant manager: Ma'am, you can't bring that puppy in here. We're going to have to ask you to leave.
Lady carrying puppy: What? It's a goddamn puppy! Suck my dick!
Assistant manager: You're going to have to leave.
Lady carrying puppy, leaving: Fuck you, bitches!
Assistant manager, cheerfully: Goodbye! Shop again!
7747 Mall Road
Florence, Kentucky
10AM Make Sure They Put It in a Box
Pizza worker: Hello, XYZ Pizza* -- will this be for pick up or delivery?
Customer: Delivery, but we will come in to pay for it.
Pizza worker: Pardon me? Do you want your order delivered or will you pick it up?
Customer, to someone in background: Do you want to just pick the food up if we are going in there anyways? [Into phone] I guess we will pick the food up.
Lackawanna, New York
3PM Exactly Why I Asked
Passenger: What time does the five o'clock bus leave?
Bus driver, sarcastically: I don't know.
Boulder, Colorado
Overheard by: Another bus driver
12PM I'm More Interested in the Idea of Cheese
Customer: I would like a cheeseburger but with no cheese.
Cashier: So you want a simple hamburger?
Customer: No! A cheeseburger with no cheese!
Fast food restaurant
Manhattan, New York
Overheard by: burger lover
11AM Show 'em How an American Works Himself to Death
American client: Aren't we supposed to receive last month's results soon?
French staffer: Normally, yes, but Easter was only last Sunday.
American client: So?
French staffer: Well, it means we're only in the first week of a two-week holiday. So everything will be ready in three weeks.
American client: What? Do those fucking socialist dicksippers really have two weeks off for Easter?! You know, when I retire I'm going to work in France.
125 West 55th Street
New York, New York
Overheard by: Jean val Jean
5PM Enough with the N Word
Clerk: What is your license plate number?
Customer: Five, T like 'Tom,' N like 'Knife,' L like 'Lion*,' five, two, seven*.
Clerk: N like 'knife'?
Customer: That's right!
DMV
Virginia
9AM Could You at Least Connect Me to I.C. Weiner?
Call center agent: I'm sorry, but for international calls, you'll have to contact your zero operator for information.
Customer: You can't help me?
Call center agent: No, I only provide listings in North America.
Customer: What?
Call center agent: I am a 4-1-1 operator. You need the zero operator.
Customer: What's the difference?
Call center agent, sighing: The zero operator can help you. I cannot.
Customer: So you're useless?
Call center agent: In this case, I am completely useless to you, yes.
Customer, to friend in same room: Hahahaha! She admitted she was useless!
Call center agent: [Slooow exhale.]
Kitchener, Ontario
Canadia
3PM And That's How Daddy Lost His Ear
Eight-year-old boy looking at DVD: Carnival.
Father: Read that again.
Eight-year-old boy: Car... Carb... Cannibal.
Father: Yeah, that means 'meat eater.'
Eight-year-old boy, after pause: Another word for that is 'carnivore.'
Father: Oh, I guess that actually means, 'One who eats their own'. [Longer pause] You know, once at a job site I was working at we had a guy who was arrested and taken away for cannibalism... But that wasn't in America.
Video Store, 5600 Bigger Road
Kettering, Ohio
5PM That's the Last Time I Try Barium As a Weight-Loss Drink
Librarian: Your card is locked because there appears to be ketchup or chocolate milk all over this book you returned. You have to pay for a replacement.
Patron: It's vomit. I don't do chocolate milk.
Librarian: You still have to pay.
Public library
Park Ridge, New Jersey
Overheard by: Part Time Librarian
1PM No.
Customer: Can I have one of these items that is in a box?
Employee: Of course [retrieves item].
Customer: Can you check to make sure it isn't broken?
Employee: No problem! [Cuts tape and opens box.]
Customer: Great! Now, can I have one that hasn't been opened?
670 University Avenue
Charlottetown, Prince Edward Island
Canadia
Overheard by: Shaking Head in Disbelief
1PM One That Can Be Cured by Exorcise
Sorority girl in Spanish class: 'Diabolico...' That means he's diabetic, right?
Classmate: No, it means diabolic.
Sorority girl: So, diabolic... Is that like a medical condition?
Modern Languages building, University of Arizona
Tucson, Arizona
5PM I'll Connect You with the Delphic Oracle
Manager answering phone: XYZ Company*. Can I help you?
Caller: Accounts Receivable, please.
Manager: Do you have a general billing question or is this regarding a specific invoice?
Caller: Exactly.
Manager: [Silence.]
1306 Dahlgren Avenue
Washington, DC
10AM God: 'I'd Like to Return This Woman, Please'
Customer: Hi, I'd like to make a return.
Cashier: Ok, do you have your receipt?
Customer: Yeah, here it is.
Cashier, after looking at receipt for a few seconds: Ma'am, this is from Walgreens.
Customer: Oh...[looks around the store in bewilderment] Where am I?
Longs Drugs
Livermore, California
Overheard by: Stephen
12PM He Spells 'Foxtrot' with a 'Ph'
Employee: Thanks for calling iTransact, can I help you?
Customer: Yes, I'd like to cancel my account, please.
Employee: No problem, sir. Can I have your name, please?
Customer: Yes, it's 'Frank.' That's 'F' as in 'Frank,' R-A-N-K.
Farmington, Utah
9AM The Company Requires Me to Invoke the Snooze-You-Lose Provision
Customer: I didn't realize that I was eligible for this discount!
CSR: Well, we talk about the discount right on the cover letter.
Customer: Well, it's not right on the application!
CSR: We can't put it on the application, but sir, it's right there in the second paragraph of the cover letter.
Customer: But some of us are lazy and don't read the cover letter!
CSR: I'm not trying to be rude, but we can't help it if you don't read what we send you.
181 West Madison Street
Chicago, Illinois
11AM Now Hop on One Foot While I Take Your Wallets
Inspirational speaker: The left side of the brain in charge of your creative process, so when you don't feel inspired, take a deep breath closing your right nostril with your finger so all the air goes only and directly to the left side of your brain...
Audience, while inhaling as told: Wow...
Miami, Florida
3PM US Falls to Last Place in Math Internationally
Guest: I want some popcorn shrimp.
Waitress: Do you want a half pound or three-quarter pound?
Guest: I'll have the half pound. It's bigger, so we can share.
206 West Franklin Street
Chapel Hill, North Carolina
Overheard by: HazyJay
5PM At the Urban Legend Semifinals
Assistant #1: Did you know that one of the ingredients in gum is coyote urine?
Assistant #2: Did you know that there's something in cat urine that causes schizophrenia?
Buckhead Loop
Atlanta, Georgia
12PM That Guy Under the Table Is Actually Just Booting
Waitress: Hi guys, are you ready to order?
Frat boy: Oh, we're not gay!
Diner, West College Avenue
State College, Pennsylvania
Overheard by: 3rd Shift
4PM But Will It Affect My Tan?
Customer squinting at 'No cell phones' sign: Why do we have to turn off our cell phones? What happens if you use them in the tanning bed?
Tanning consultant: You'll die.
222 Plaza, 5th Street Highway
Pennsylvania
11AM The Problem with Pre-Programmed Social Banalities
Telephone salesperson: May I please speak to Eric Smith*?
Receptionist: He doesn't work here any more, can I take a message?
Telephone salesperson: No, that's okay, I'll call him back.
1270 Broadway
New York, New York
Overheard by: Brian
9AM When the Original Stanley Died, I Got His Name Tag
Customer: ... And before I go, can I get your name, Stanley*?
Stanley, the salesman: Um... Well, it's... Stanley.
Canton, Michigan
10AM Yes, in Prairie Schooners
Travel agent: Where were you looking to take a cruise to?
Client: Do they have cruises to Las Vegas?
Proctor Street
Tacoma, Washington
Overheard by: potitia
5PM Lloyd Never Accepted the Constraints of the English Language
Man: Do you have the movie Upside Down?
Cashier: Let me check. Um, no.
Man: The one about the two guys on the wine tour.
Cashier: You mean Sideways?
Man: Yeah, that one.
Cashier: It's under 'S' on the wall.
Man, to his friend: It's under "S" with Psycho.
Video store
Ontario, Canadia
Overheard by: emily
3PM It's a Free-Range Office
Client: Is it North or South of Route 24?
Manager: Well, that depends on where you're coming from.
Client: Oh, really? How does that work?
Huntington, New York
5PM That's a Wrap
Tech support: Can you tell if it's an Ethernet cable or a phone cable?
Customer: How do I tell?
Tech support: Well, if you hold it up to the cable attached to your phone and you look at the plug, if it looks the same, you've got a phone cable. If it's bigger, it's probably Ethernet.
Customer: Oh cool. Let me look.
Tech support: WAIT! [dial tone]
711 Boylston Street
Boston, Massachusetts
4PM And Then Self-Righteously Denying It
Angry man about faulty hard drive: Don't tell me it's empty when there's shit on it! Shit is shit and empty is empty! This thing is lying to me like the White House!
Electronics store, 2721 East 3rd Street
Bloomington, Indiana
Overheard by: Tony
2PM Urge to Know Fading... Fading...
Library patron: Can you help me? I don't remember how to turn the computers on.
Employee: Well, this one's already on, see? [Wiggles mouse to activate screen.]
Library patron: Oh... What about this one? I don't like that one.
Employee: Well, this one's off, so I'll turn it on [presses power button].
Library patron: Ah, so they each have a little trick. What about this one? [Proudly swishes mouse.]
Employee, frustrated: No, see, if the green light is off, then you press the button.
Library patron: Whatever you say...
130 Wall Street
New Haven, Connecticut
12AM Finally, Someone Explained TP to Me!
Customer: So where in the instruction manual does it tell me to save the receipt?
Customer Service Rep.: You're kidding me, right? You mean to say that you have to be told to save your receipt?
Customer: Yes, I do.
Customer Service Rep.: So, if you were to go out and buy a roll of toilet paper, it would have to say "Tear here, wipe there" or else you wouldn't know how to use it? Because both are pretty much common sense, sir.
835 41st Street
Des Moines, Iowa
Overheard by: christiana (while doing remote observations on customer service calls)
1PM Not That We Were Expecting Bloody Geniuses
Client: I've talked to some of these people applying online. They're a little scary -- it's not like they're Menses candidates.
Portland, Oregon