5PM Your Contempt for the Customer Reveals Itself Without Warning

Purchaser on telephone: Yes, Singleton. "S" as in "Sam," "I" as in "India," "n" as in "Nancy," "g" as in "Gary," "l" as in "laugh," "e" as in "echo," "t" as in "Tom," "o" as in "Omar," "n" as in "Nancy." Singleton.
Administrator: Thank you, Ms. Simpleton.

Framingham, Massachusetts

Overheard by: Really??