10AM Gotta Love the Chain of Command

Customer (on speaker): But it's too expensive, it isn't fair! I can't afford it. Can't I just pay you half?
Insurance rep: No, the premium for your vehicle is $435.60. You have to pay the full amount.
Customer: Can you find a way so I can just pay $200? That's all I can afford!
Insurance rep: No. You can't just pay any amount you want. You need to pay what you owe.
(this goes on for 10 minutes)
Insurance rep: Well, fine, if you can't afford to pay the insurance for your car maybe you should sell it and take the damn bus.
Customer: What? What did you just say to me?
Insurance rep: I'll transfer you to my manager.

Minneapolis, Minnesota