9AM Their Business Model Is Predicated on It

Customer on phone: The plug won't fit!
IA rep: It's okay, sir. I just need to confirm that the first device plugged into our router is either a firewall or a computer.
Customer on phone: They... They just won't connect!
IA rep: We're looking for an Ethernet line. Is there an Ethernet line coming out of the router? Make sure not to plug or unplug anything. It will take down your voice, too.
Customer on phone: It's some telephone thingy... Oh, wait! This cord might work-- [click].
IA rep: We got another one.

4800 Concentric Boulevard
Saginaw, Michigan